Occupational Violence Prevention and De-escalation
Occupational Violence Prevention and De-escalation
CPD hours: 1.0
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Occupational violence is a significant and growing challenge in healthcare, affecting workers across all clinical settings. This module increases awareness and knowledge to assist in the prevention and management of occupational violence. By developing skills in recognising early warning signs, understanding and assessing risk, using de-escalation techniques, and responding safely to aggressive behaviour, healthcare workers are better equipped to protect themselves, their colleagues, and their patients.

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Course Content
At completion of the learning material, you will be able to: - Define occupational violence, recognise the prevalence and impact on healthcare in Australia - Describe organisational and employee responsibilities regarding occupational violence prevention - Understand how to perform risk assessments, identify common risk factors and early warning signs associated with escalating aggression in healthcare settings. - Demonstrate knowledge of personal and environmental safety principles - Apply evidence-based communication and de-escalation strategies to safely manage escalating or violent incidents - Recognise the importance of post-incident care, including immediate response, reporting, debrief and psychological support
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