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Occupational Violence Prevention and De-escalation

Occupational Violence Prevention and De-escalation

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CPD hours: 1.0

Occupational violence is a significant and growing challenge in healthcare, affecting workers across all clinical settings. This module increases awareness and knowledge to assist in the prevention and management of occupational violence. By developing skills in recognising early warning signs, understanding and assessing risk, using de-escalation techniques, and responding safely to aggressive behaviour, healthcare workers are better equipped to protect themselves, their colleagues, and their patients. 

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Course Details

Course Information

This module outlines your responsibilities as healthcare workers and provides some personal, environmental safety strategies and de-escalation techniques which may assist with prevention and management of Workplace aggression and violence.

Course Content

At completion of the learning material, you will be able to:
- Define occupational violence, recognise the prevalence and impact on healthcare in Australia
- Describe organisational and employee responsibilities regarding occupational violence prevention
- Understand how to perform risk assessments, identify common risk factors and early warning signs associated with escalating aggression in healthcare settings.
- Demonstrate knowledge of personal and environmental safety principles
- Apply evidence-based communication and de-escalation strategies to safely manage escalating or violent incidents
- Recognise the importance of post-incident care, including immediate response, reporting, debrief and psychological support

Who is this for?

Registered Nurses, Enrolled Nurses, Registered Midwives, Allied Health, Medical officers